Last Updated: October 2026
At BIOLOVE, we take website security and the protection of our customers' information seriously.
We appreciate security researchers and responsible individuals who help us identify potential security issues and improve the safety of our website.
If you discover a potential security vulnerability or security concern on our website, please report it to us with the following information:
• A detailed description of the issue
• Steps to reproduce the vulnerability
• The affected page, system, or function
• Supporting screenshots or technical details
Please send your report to:
Email: sales.manager@cnbiolove.com
When investigating potential security issues, please follow these guidelines:
• Avoid accessing, modifying, or deleting other users' data.
• Do not disrupt website operations or services.
• Do not perform actions that may affect website availability.
• Allow reasonable time for us to investigate and resolve reported issues.
After receiving a security report, BIOLOVE will:
• Review the reported issue carefully.
• Investigate and verify potential vulnerabilities.
• Take appropriate actions to improve website security.
• Communicate with the reporter when necessary.
The following activities are not permitted:
• Attempting unauthorized access to systems or accounts.
• Uploading malicious code or harmful files.
• Conducting attacks that may damage website operations.
• Using discovered vulnerabilities for personal benefit.
This Responsible Disclosure Policy applies to security issues related to the official BIOLOVE website and online services.
If you have any questions regarding this Responsible Disclosure Policy, please contact us.
BIOLOVE
Email: sales.manager@cnbiolove.com